EMBRACING WELL-BEING AND
SUSTAINABILITY THROUGH HOME COMFORT

We’re dedicated to helping our neighbors save energy and enhance comfort with heat pump solutions using the latest ductless technology as well as conventional ducted systems.

DUCTLESS

YEAR-ROUND
COMFORT SOLUTIONS

Want to save money and reduce your carbon footprint while enjoying improved comfort and convenience? Go ductless.

YOUR TRUSTED TECHNICIAN

PROVIDING QUALITY SOLUTIONS SINCE 2007

In 2007, our founder, Nick Lupo, had a vision to create a family-owned and operated HVAC company that prioritizes top-notch customer service through teamwork and professionalism. More than 16 years later, Control Point Mechanical’s team has over 189 years of combined experience in the HVAC industry, with technicians and professionals who are committed to excellence on every project.

In January of 2023, Danielle Boland, Nick's partner both professionally and personally, officially joined the team as a co-owner and Director of Strategy and Business Operations. This move occurred after years of discussing how well their personalities and skills would complement each other as business partners. Danielle brings over 25 years of extensive business strategy expertise and a passion for leadership, employee wellness, and the highest standards in customer experience. Her focus is to ensure all customers have a 5-star experience from start to finish and to nurture a culture of opportunity, diversity, and excellence for all colleagues and customers.

We are fully licensed and insured, EPA Certified, and environmentally responsible. We also offer assistance to help you secure energy rebates and save money.

WE STAND BY OUR CORE VALUES

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ACCOUNTABILITY

We do what we say we are going to do when we say we are going to do it. If this can’t happen, we alert the team ahead of the deadline and are encouraged to ask for help.

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INITIATIVE AND GROWTH

We are a culture that encourages personal and professional growth and innovation. This means supporting autonomy, initiative, and calculated risk-taking.

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SOLUTION MINDSET

Our open-door policy means we candidly discuss the challenges or frustrations of the business while proposing possible solutions.

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DELIGHT THE CUSTOMER

We believe in equal business stature with our customers. Our mission is to delight customers at all times no matter what. We approach every interaction with a 5-star review mindset.

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WELLNESS AND FAMILY

We prioritize balance, wellness, and family. We are each responsible for creating an amazing environment amongst our colleagues and customers.

CUSTOMER REVIEWS

HEAR WHAT OUR CUSTOMERS ARE SAYING

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“My home heating unit stopped working and within 24 hours Brett came exactly at the scheduled time. He diagnosed and repaired the unit quickly. He was polite, easy to work with and explained exactly what he did to repair the unit and how it was performing. Thanks!”
- Howard L.

“I've been very happy with the new heat pump and gas furnace equipment Control Point Mechanical installed in January and I couldn't speak more highly of the professional support and service we've received from the entire team at CPM regarding system installation, rebate processing and problem resolution. In my experience, it's quite unusual when the contractor's performance lives up to or even exceeds that in the sales pitch, but that is absolutely the case here! I would enthusiastically recommend the team at Control Point Mechanical.”

- Dave C.

“Another great service call from Control Point Mechanical! As always happens the furnace goes down when I am out of town! No fear! I called Control Point Mechanical and Kenny B. came out and got us back up and running! The important thing to mention is that Kenny made my wife feel confident she would have heat soon and he was able to keep her informed and fully explained what he needed to do. I can't say enough about Kenny! He has such a calming presence and always gets us back up and running quickly?”

- Derek M.

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MAINTENANCE PLAN

THE ULTIMATE SAVINGS AGREEMENT

A planned maintenance program allows our professionals to test, inspect, monitor, clean, and adjust your system to ensure safety and efficiency.

  • The U.S.A. plan is for your safety, health, comfort, and efficiency.
  • Properly maintained equipment is safer for your family or business.
  • The U.S.A. plan saves you money by keeping your equipment running at top efficiency, ensuring your monthly energy bills are kept as low as possible.
  • Properly maintained equipment is more reliable, which means fewer unexpected repair bills.
  • All U.S.A. members enjoy a variety of discounts.
A Control Point Mechanical truck outside a MetroWest building and Sadie and Kenny performing HVAC maintenance outside.

ULTIMATE SATISFACTION GUARANTEE

ULTIMATE SATISFACTION GUARANTEE

We understand making a decision on such an important aspect of your home can be challenging. We have developed our CPM Ultimate Satisfaction Guarantee. It assures that you won’t be making a costly mistake if you invest wisely with Control Point Mechanical, the Smart and Reliable Solution for your home.

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Once work starts, the price quoted is the price you pay, even if the job entails more work than we estimated.

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Your system will be installed in accordance with local building codes and manufacturer recommendations.

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We will handle all refrigerants and chemicals within federal EPA guidelines.

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We will install your heating or cooling system efficiently and professionally to deliver the most safe, healthy, comfortable, and affordable system possible.

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You, your family, and your property will be treated with care and respect at all times. However, if we accidentally damage your property while installing or servicing your equipment, we will promptly make the needed repairs at no cost to you.

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In accordance with our “Delight the Customer” core value, if at any time you are not 100 percent delighted with your CPM experience, please call our Director of Business Operations. We will make sure to address your concern in the best manner possible!

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COMMUNITY INVOLVEMENT

HELPING TO BUILD OUR
COMMUNITY

At Control Point Mechanical, we take pride in being an active member of the Shrewsbury, MA, community and the surrounding areas. We are involved in various local initiatives, including sponsoring youth sports teams, participating in community clean-up events, and supporting local charities. We strongly believe that it is important to give back to a community that has supported us for over 16 years.

WE’RE HIRING

JOIN THE TEAM OF EXPERT TECHNICIANS

COMMERCIAL AND RESIDENTIAL

FINANCING OPTIONS FOR PROJECTS BIG AND SMALL

At Control Point Mechanical, we realize everybody’s financial situation is unique. That’s why we offer convenient options for new system installation and repair services.

BRANDS AND PRODUCTS

WE SERVICE ALL BRANDS

Amana Heating & Air Conditioning. American Standard Heating & Air Conditioning. Ameristar by American Standard Heating & Air. Armstrong Air. Bryant Heating & Cooling Systems. Carrier. Coleman Heating & Air Conditioning. Comfortmaker. Daikin. Day & Night Heating & Cooling Products. Fujitsu. Goodman Air Conditioning & Heating. Heil. Lennox. Mitsubishi. Payne. Rheem. RunTru by Trane. Ruud. Trane. Westinghouse. York.

OUR BLOG

LASTEST TIPS AND TRICKS

A lovely couple sitting on the sofa and playing with their dog. Everybody is smiling.

What Are the Different Types of Furnaces?

March 15, 2024

This winter, you’re hoping to have a brand new furnace to keep you warm. But there are so many furnaces to choose from. You’re left wondering, which is the right one for your Shrewsbury home?

Read More
Clients satisfaction and safety is what makes my job so special.

5 Things You Should Know About Geothermal Maintenance

February 28, 2024

Maintenance is so crucial to the efficiency and long life of your system,   you should know the five things below about geothermal maintenance.

Read More
Is My Furnace Overheating? Smiling brother and sister relaxing and using smart phone laying in living room nook corner with winter in the background outside.

Is My Furnace Overheating?

February 28, 2024

Just about any electrical appliance has the potential to overheat. Furnaces are no exception. As a homeowner, you need to take precautions to lower the risk of an overheated unit. You should also be wary of the associated symptoms, so you know when to take action. Remember, if your system gets too hot, you should keep a cool head and get your furnace taken care of right away.

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