Archives: Reviews

“Another great service call from Control Point Mechanical! As always happens the furnace goes down when I am out of town! No fear! I called Control Point Mechanical and Kenny B. came out and got us back up and running! The important thing to mention is that Kenny made my wife feel confident she would have heat soon and he was able to keep her informed and fully explained what he needed to do. I can't say enough about Kenny! He has such a calming presence and always gets us back up and running quickly?”

– Derek M.

“Ken and Sadie were great . I had a no heat call from my tenant being a plumber myself I thought I could work through it. I was over my head I called Control Point Mech and they sent a tech over in less than 2 hours . Ken and Sadie went through everything and determined gas flow problem . They were right on “Point” I called gas co and gas service line was frozen . Any other Co would have replaced everything and still would not have worked . Gas Co came over cleared line all was good . Hat’s off to Ken and Sadie . I will continue to use Control Point Mechanical.”

– Paul M.

“The team was a delight to work with – Evan, Sean and Angela. The pros were efficient, timely and cooperative. Angela was a welcome guide during the entire project including the MassSave process.”

– Horace T.

“Kaiya happens to be the best Chief Cuteness Officer and Ambassador of Goodwill we have ever come in contact with! She is also excellent at fetching sticks and a pro at chasing tennis balls. Unfortunately we almost had to give Kaiya 4 Stars because you can’t leave any food near her unless you want it to disappear! We highly recommend Kaiya for snuggles, well-being, and alleviation of the day to day stressors!”

– Animal Lover Z.

“We recently had Control Point install a mini split for us in Shrewsbury. The experience was great from start to finish. From Dan in sales to Angela in customer service to Kevin and Andrew in the field , everything was done professionally and we were kept informed and updated all the way. I would definitely recommend them to anyone looking for a mini split.”

– Steve W.

“Sadie and Kenny were great. They worked well as a team. This is my first time using a gas furnace and everything was explained to me, including potential issues and temporary solutions to overcome them. I was taught how to change the filter and how the inner workings of the furnace operated. Totally satisfied with the service. I look forward to working with them again in the future.”

– Jim B.

“Control Point Mechanical recently installed mini split heat pumps in my home. Their pricing was competitive. Brianna, Customer Service Specialist, was very helpful in guiding me through the paperwork. My installation crew of Tom, Kevin, and Evan did an outstanding job with installing the heat pumps and kept the project on schedule. They showed up on time and were professional, friendly, and took a lot of pride in their work. The team worked hard and well together. Evan and Kevin were patient when explaining how the system works. I recommend Control Point and my installation team of Tom, Evan, and Kevin very highly.”

– Carole H.

“Nashoba Valley Brewery was in the middle of a brew when the burner on its brew kettle shut down. We made about 6 phone calls trying to get someone to service a commercial propane boiler.”

– Richard P.