"Where Our Mission Is to Delight Our Customers at All Times"
With keen insight and extensive experience in high-performance heating, ventilation and air conditioning (HVAC) operations, Control Point Mechanical (CPM) is recognized for its residential and commercial specialization throughout New England. From our HVAC installations and Design and Build Services, to our Energy Management Systems and Building Automation, Control Point Mechanical (CPM) is a leading residential and commercial HVAC contractor in central Massachusetts and the MetroWest area.
We provide quality solutions quickly and efficiently because we realize that in a business environment, heating and air conditioning have a bearing on both profitability and corporate culture—especially when it’s not functioning properly.
Founded in 2007 by Nick Lupo, an HVAC professional with extensive commercial experience, Control Point Mechanical (CPM) is located in central Massachusetts. Our team of HVAC experts offer over 60 years of combined experience in the HVAC industry and is committed to our promise of providing excellence on every project.
We do what we say we are going to do, when we say we are going to do it. If this can’t happen, we alert the team ahead of the deadline and are encouraged to ask for help.
2. Solution Mindset
Our open-door policy means we candidly discuss the challenges or frustrations of the business while proposing possible solutions.
3. Delight the Customer
We believe in equal business stature with our customers and our mission is to delight customers at all times, no matter what. We approach every interaction with a 5-star review mindset.
4. Initiative and Growth
We are a culture that encourages personal and professional growth and innovation. This means supporting autonomy, initiative, and calculated risk-taking.
5. Wellness and Family
We prioritize balance, wellness, and family. We are each responsible for creating an amazing environment amongst our colleagues and customers.